Jackpot City Review

/ 5

Jackpot City Review



Jackpot City Review info

Name Jackpot City Review
Jackpot City Review
5 / 5
Jackpot City

Jackpot City Features

Large Game Selection
Many payment Options
Giant Progressive Jackpots



Excellent selection of games
Available through Instant Play, Download and Mobile
SSL Encryption for added security
Variety of deposit and withdrawal methods


US Players cannot play on this site
There are no live dealer games
Jackpot City info
Name Jackpot City Casino
Website URL jackpotcitycasino.com
Established 1998
Location Licensed in Malta
Support Options 24/7 Email, Live Chat, Phone – 1-800-768-1946
Deposit Options ClickandBuy, MasterCard, Neteller, Maestro, EcoPayz, Visa, instaDebit, PaysafeCard, Entropay, POLi, iDEAL, EZIPay, eCheck, UseMyFunds , Skrill, Instant Bank, Direct Bank Transfer, Citadel Direct
Withdrawal Options instaDebit , iDebit, ClickandBuy, ACH, MasterCard, Cheque, PayPal, Neteller, Visa, EcoPayz, eCheck, EZIPay, Skrill, Easy EFT

Jackpot City casino is one of the oldest and well-respected online casino operators in the world. The brand enjoys a great reputation within the online casino gambling community and have managed to gain a massive following since they launched. The casino originally launched in 1998 and is owned and operated by the renowned Digimedia Limited Casinos Group, responsible for a string of successful online casinos. Jackpot City is licensed and regulated through the Malta Gaming Authority (MGA), which is one of the most respected digital remote gambling authorities in the world today.

Unlike many online casinos today, Jackpot City has chosen to use a single source for their software platform. This approach is considered fairly unusual these days, as most online casinos have chosen to go with multiple software brands instead.

However, since Jackpot City opted to use Microgaming to power their games, Canadian players can expect a great selection of casino games, smooth gameplay and lucrative jackpot opportunities. The Microgaming developer is favoured throughout Canada, not only due to their popularity and status, but also because the Microgaming name is synonymous with quality and reliability.

Customer Support

Thanks to more than two decades of active experience within the online casino gaming industry, Jackpot City knows exactly what it takes to offer their players exceptional 24-hour support. Players can contact the casino support team in a variety of ways including Live Chat, email via [email protected] and by telephone on 1 800 768 1946. Support is available around the clock, every day of the week throughout the year on a 24/7 basis. The casino staff also offer their services in a variety of languages and players can take advantage of a well-organised, comprehensive FAQ page.

Casino Software

In using Microgaming exclusively, Jackpot City can create an above par online casino gaming platform that is easy to use and, at the same time, reliable and 100% safe. The Microgaming gaming library is extensive to say the least, which is not surprising when considering that the provider produced award winning digital casino games for well over two decades.

Microgaming is perhaps best known for their video slots and their progressive jackpot slots with jackpots so big they are life changers. Canadians love playing slots for their easy and quick learning curve, fun and exciting themes, lucrative bonus rounds and of course, some of the biggest jackpots in the world. When signing up to play slots and progressive jackpot games at Jackpot City, Canadians can expect to find (amongst others) the following iconic titles:

  • Mega Moolah
  • Mega Moolah Isis
  • Major Millions
  • Break da Bank
  • Terminator 2
  • Tomb Raider II
  • Immortal Romance
  • 5 Reel Drive
  • Major Millions
  • King Cashalot
  • Tunzamunni

Table Games

While Jackpot City is clearly an excellent destination for slots and progressive jackpot fans, the brand is by no means a one trick pony. On the contrary, fans of non-slots type casino games such as card and table games including blackjack, roulette, poker and baccarat, will be spoilt for choice. In fact, blackjack and roulette fans can enjoy top favourites such as:

  • Multi Hand blackjack
  • European blackjack
  • Double Exposure blackjack
  • Atlantic City blackjack
  • Classic blackjack
  • Premier roulette
  • American roulette
  • European roulette
  • French roulette
  • Roulette Royale (progressive)

Live Dealer Games

The casino, in addition to the above games has a Live Dealer online casino with table games that provide quality entertainment and an atmosphere of a real live brick and mortar casino from the comfort of your laptop or even your mobile device. Live Dealer casino games available at Jackpot City include:

  • Blackjack
  • Roulette
  • Poker
  • Baccarat

Video Poker Games

Another favorit amongst Canadians is video poker, which shares many similarities with its not so distant cousin, video slots. Video poker offers the best of both worlds, the exciting simplicity of slots combined with the strategy of table poker. Jackpot City lists a variety of Microgaming video poker titles to choose from including:

  • All American Video Poker
  • Deuces Wild
  • Aces and Eights
  • All Aces Video Poker
  • Jacks or Better

The online casino also carries an interesting range of special interest games including many bingo titles, scratch cards, keno and more.

Currencies and Languages

Jackpot City casino caters to a wide range of preferences, specifically in the number of currencies and languages they support. Below is a list to give you a good idea of what to expect:

Accepted Currencies

  • CAD
  • AUD
  • NZD
  • EUR
  • CHF

Canadians can easily get in touch in either English or French as language options, which are among a long list of other supported languages such as Italian, Spanish, German and more.

Instant Casino

Jackpot City’s PC platform has great usability that may appeal to new players who land on the site for the first time. The site is reflective of a typical Vegas style setup with primary colours of bright purple. Everything is neatly organised with tabs that display important information such and promotions, banking, games and support.

Casino Download

The casino is known for its stellar downloadable platform that boasts a wider variety of games, in client bonus offers and communication, outstanding graphics and faster game speed. If opting to download the casino to your PC, ensure that it meets the minimum system requirements and enough disk space to accommodate 1029KB.

Mobile Site

The Jackpot City mobile casino is one of the most advanced mobile platforms among competitors in the industry. The casino makes use of HTML5-driven access that allow users of most mobile operating systems such as Android, iPhone, Blackberry or Windows Phone to enjoy a range of top Microgaming favourites including the likes of Thunderstruck II, Game of Thrones, Immortal Romance and many others.

Furthermore, players can browse through game categories, similar in setup as the desktop casino. You may find selections within the blackjack, progressive slots, roulette and video slots that are perfectly optimised for mobile devices. The mobile casino platform also has ease of use for access to your player account profile, along with entry to bonus offers and promotions, secure mobile banking and 24/7 customer support.

Mobile App

The casino has a dedicated, downloadable app that renders the exact same experience as the HTML5 and desktop platforms. This allows Canadians to have their favourite Jackpot City casino games on the go with them at the touch of a button, along with the convenience of a branded app that comes complete with 100% functionality, banking, promotions, customer support and more.

Signup Bonus

If Jackpot City sounds like the sort of online casino that appeals to you, you may be even more intrigued to learn that they offer one of the biggest new player sign up bonuses on the market.

Jackpot City casino issues a full CA$1600 Welcome Bonus which is rather cleverly spread out over your first four deposits. Each of the bonus offers consists of a 100% real cash deposit match up to a maximum total of CA$400. Essentially, the Welcome Bonus breaks down in the following way:

  • First deposit:100% up to CA$400
  • Second deposit: 100% up to CA$400
  • Third deposit: 100% up to CA$400
  • Fourth deposit: 100% up to CA$400

Once you’ve decided to sign up with Jackpot City, you will have seven days from the time that you complete your registration to take advantage of the offer. Each bonus requires a minimum deposit of CA$20 to qualify for bonus offer. It is also important at this stage to note that the Jackpot City Welcome Bonus package does come with certain wagering requirements. New players that accept the bonus offer will have to ensure that they wager the total bonus amount at least fifty (50) times before they will be allowed to make any withdrawals of their winnings.

Jackpot City casino sets aside certain contributing percentages on their games which can be used to achieve a faster wagering requirement completion. However, certain games including Sic Bo, Craps, Table Poker, Baccarat, Roulette, Casino War and Red Dog are exempted from these contributing percentage.

The following games and their contribution to the Wagering requirement:

  • 100% = Keno, Scratch Card games and all slot games
  • 10% = All Blackjack games except Classic Blackjack, all Video Poker except Aces Pokers
  • 2% = Classic Blackjacks, All Aces Video Poker


Apart from the welcome bonus offer, Jackpot City provides great ongoing promotions. What is currently featured at the casino includes prized packed offers where players can claim rewards such as casino credits, cash, gadgets, free spins and holidays. Another interesting offer is the casino’s midweek and weekend percentage match bonus deals where play is rewarded for the previous week’s activity. We cannot forget to mention the exclusive VIP and loyalty rewards. Here you’ll be entitled to free spins, tailored promotions, personal VIP support, which is determined by your VIP status. Loyalty points are accumulated in quantities of 1 point for every real money bet, so the more you play, the more you are rewarded.


Jackpot City casino enjoys a successful track record within the iGaming industry and the brand is well-known for not only running a tight ship, but a safe one as well. The casino employs the latest SSL 128-bit digital encryption software throughout their site, as well as their mobile platforms. This ensures that all communication including uploads and downloads between clients and brand are completely secure and encrypted. Furthermore, the casino is also verified and certified for safe and fair gaming by eCOGRA, one of the most noted industry watchdogs available. They are further licensed and regulated through MGA or the Malta Gaming Authority.

Registering with Jackpot City Casino – A Step-by-Step Guide

Step 1 Click on the ‘Register’ box at the top of the Jackpot City Casino Home Page.

Jackpot City Registration step 1

Step 2 Complete the Personal Details Form using the easily navigated drop-down boxes and click-through menu pages;


Jackpot City Registration Step 2


Jackpot City Registration step 3


Jackpot City Registration step 4


Deposit Process & Methods –  Jackpot City has recently updated all available deposit and withdrawal methods to offer now the most diverse banking options of any online casino in the industry.

To deposit into or top-up your Jackpot City Account;

  1. Choose a payment method from the wide range of options listed below Credit cards, e-wallets, linked banking systems or prepaid cards are all available.
  2. Complete the deposit form on the Jackpot City Banking page and confirm your chosen amount in your chosen currency (CAD$ for most).
  3. Your Jackpot City account balance should reflect your deposit after a few moments,
  4. Place your bets and start winning!

Deposit Methods

Visa, MasterCard, Visa Electron, Maestro, Abaqoos, Astropay, Boleto Bancario, Instant Banking (Citadel), Direct Bank Transfer, Dinero Mail, eCheck, EcoPayz, eKonto ePlatby, Entropay, EPS, Euteller, Giropay, iDebit, instaDebit, Lobanet, Moneta, Multibanco, Neosurf, Neteller, Pago Efectivo, Paypal, Paysafecard, Postepay, Przelewy24, Puggle Pay, Qiwi, Skrill, Skrill 1-Tap, Sofort, Teleingreso, Todito Cash, Trustly, WebMoney, Yandex Money and Money Safe.

Withdrawal Process

Jackpot City Casino prides itself on fast cash outs for its players. Most withdrawals are paid out within 48-72 hours (depending on method), if not quicker on many occasions. VIP players may receive a faster cash out time on request.

ID Requirements for Secure Withdrawals

In order to validate your withdrawal and ensure the fastest possible payment of your winnings, Jackpot City Casino will request your account to be authorised with your Photo ID ASAP for quick processing;

  1. Province or Territory issued Driver’s Licence.
  2. Canadian or another National Passport.
  3. Province or Territory issued Identification Card.

When providing Jackpot City’s preferred ID forms for verification purposes, you are ensuring yourself the fastest possible withdrawal (usually 48-72 hours).

Withdrawal Methods;

Visa, MasterCard, Visa Electron, instantEFT, Cheque, Direct Bank Transfer, Dinero Mail, eCheck, EcoPayz, eKonto ePlatby, Entropay, iDebit, instaDebit, Lobanet, Moneta, Neteller, Paypal, Paysafecard, Postepay, Qiwi, Skrill, WebMoney, Yandex Money and Money Safe.


If you are looking for a solid and reliable online casino, you certainly won’t find a brand that is more reliable or safe than Jackpot City. The brand has decades of experience which can be easily seen through multiple aspects of their site, including their multilingual 24-hour support, excellent gaming depth and variety, flexible CAD-based banking and much more.


Jackpot City Casino
5 / 5
Jackpot City